Frequently Asked Questions (FAQ)
- Can I create a user account in the app?
- How do I create a user account?
- Do I need a membership?
- Do you send out a newsletter?
- What is Cineasterna?
- How do I link my library card to my user account?
- How do I get a PIN code for my library card?
- I don’t have a library card, how can I get one?
- Does the selection on Cineast change?
- How do I delete my user account?
- Why can't I watch unlimited films?
- Who selects the films?
- Can I download films for offline viewing?
- Can I use the service abroad?
- Can I follow you on social media?
- Can I create my own video lists?
- Do separate episodes in a series each count as a loan?
- When does that limit reset?
- How many films can I watch?
- Fright Night Festival
- Can I delete part of all of my Viewing History?
- Do I have to return a movie once I’m finished?
- About the service
- Can I, as a library patron, request films?
- Terms of Responsibility
- Audio Description and Read-Aloud Subtitles
- Continuing watching films