Get started
- Good to know
- How do I get started?
- Are there any fees to use Cineasterna?
- How long does a loan last?
- How many films can I borrow?
- Can I view previous and active loans?
Troubleshooting
- Why can't I watch films?
- Login Issues
- I cannot add my library card to my user account.
- What does it mean that the library has reached its budget limit?
- I cannot watch any films even though I am logged into my user account.
- I forgot my username and password, what should I do?
Frequently Asked Questions (FAQ)
- Can I create a user account in the app?
- How do I create a user account?
- Do I need a membership?
- Do you send out a newsletter?
- What is Cineasterna?
- How do I link my library card to my user account?